Healthcare secretaries work various jobs in healthcare institutions. In their work, there is a great deal of daily contact with patients and their families, for example in connection with transfers between wards or tests. Healthcare secretaries handle patients’ reception, answer the telephone and record appointments, receive payments, send out invoices and handle various types of data collection, data management and registration.
Healthcare secretaries work in hospitals, clinics, laboratories or other companies in healthcare service. In many places, healthcare secretaries work as assistants to the head of the nursing department.